Frequently asked questions
To sign up, click on the “Sign Up” button located at the top right corner of the homepage in desktop mode. For mobile phones and tablets, click on the left top corner Menu button. you will find Sign up button at the top. You will be asked to provide your name, email address, and a password to create your account. Once you’ve created your account, you’ll be able to start shopping right away.
Signing up with Daily Dazzle is free and easy. You will receive 1000 dazzling credits, equivalent to NPR 50.00 after signing up. Signing up allows you to create a wish list, track your orders, manage your account information, and access exclusive offers and promotions. You'll also benefit from our convenient express checkout option for future purchases. Additionally, members get priority access to new collections and personalized design options.
At Daily Dazzle, we offer a loyalty program that rewards our customers for shopping with us. To earn Dazzling Credits, simply sign up for a Daily Dazzle account and start shopping! Every time you shop with us, you will receive 1 Dazzling Credit for every rupee spent. Once you have earned 1000 Dazzling Credits, you can redeem them for a NPR 50 discount on your next purchase. You can redeem your rewards at the checkout page where your credit balance will be displayed or find it in your Account page.
At Daily Dazzle, we offer free delivery for orders over NPR 5000 within Kathmandu Valley. For orders under NPR 5000, we charge NPR 100 for delivery within 24 hours. Delivery charges for orders outside the valley vary depending on the province. For more detailed information about our delivery charges, please visit our Returns and Shipping Policy page.
Currently, we accept advance payments for out-of-valley orders via COD (cash on delivery). We will contact you to share our Business QR code for payment. Once the payment is received, your order will be dispatched. For Kathmandu Valley orders, cash on delivery is acceptable and can be paid directly to our delivery rider or via the QR code on your bill. We are working to integrate bank and wallet payment methods for a hassle-free shopping experience.
We are committed to customer satisfaction and offer a 14-day return policy. If you are not 100% satisfied with your purchase regarding size, shape, or any other physical characteristics, you may return it within 7 days of the purchase date for a full refund. For DD premium jewelry, there is a maximum of 24 hours during which returns should be processed. All returns must be accompanied by the original bill and must be unworn and in their original condition and packaging. Refunds will be issued after receiving the returned item after quality inspection. Please note that any shipping fee will not be refunded. For more information, please visit our Returns and Shipping Policy page.